Contact

Contact us

Get in touch with our team for any questions or support.

Address
6740 Conesus Springwater Rd Conesus, New York 14435 United States
Email
contact@caparells.com
Hours
Our team is available to assist you: Monday – Friday: 9:00 AM – 5:00 PM (EST) We do our best to respond to all inquiries within 24 hours.

Frequently asked questions
Q: How long does shipping take?

A: Orders are processed in 1–2 business days and typically delivered within 2–4 business days.
Q: Do you offer free returns?

A: Yes! We offer free return shipping within 30 days of receiving your order. Items must be unworn,
Q: How will I receive my refund?

A: Once approved, refunds are issued to your original payment method within 10 business days.
Q: Do you ship internationally?

A: At this time, Caparells ships within the United States and Canada.